Staffing Exam Questions Class 12 Business Studies

Exam Questions Class 12

Please see Chapter 6 Staffing Exam Questions Class 12 Business Studies below. These important questions with solutions have been prepared based on the latest examination guidelines and syllabus issued by CBSE, NCERT, and KVS. We have provided Class 12 Business Studies Questions and answers for all chapters in your NCERT Book for Class 12 Business Studies . These solved problems for Staffing in Class 12 Business Studies will help you to score more marks in upcoming examinations.

Exam Questions Chapter 6 Staffing Class 12 Business Studies

Question: What do you mean by internal recruitment?
Answer: Internal sources refer to inviting candidates from within the organization.

Question: What do you mean by staffing?
Answer: Staffing means putting people to jobs. It begins with human resource planning and includes different other functions like recruitment, selection, training, development, promotion and performance appraisal of work force.

Question: What are the sources of Recruitment? 
Answer: Sources of Recruitment

  • Internal Sources
  • External Sources

Question: How many Methods of training are there?
Answer: There are various methods of training. These are broadly categorised Into two groups:

  • On-the-Job
  • Off-the-Job methods.

Question: What do you mean by Recruitment?
Answer: It refers to identification of the sources of manpower availability and making efforts to secure applicants for the various job positions in an organization.

Question: What do you mean by External recruitment?
Answer: When the candidates from outside the organization are invited to fill the vacant job position then it is known as external recruitment.

Question: what do you mean by recruitment?
Answer: Recruitment: It refers to identification of the sources of manpower availability and making efforts to secure applicants for the various job positions in an organization. 

Short Answer Type Questions:

Question: Hamish is working as a supervisor in a company. Due to his hard work he is promoted to the post of Production Manager. Now the post of supervisor is vacant and no one can be transferred or promoted to this post. Name the source of recruitment the company will use to fill up this post. State any three advantages of using this source of recruitment.
Answer: The Company will use external source of recruitment.

  • Fresh talent
  • Wider choice
  • Qualified personnel

Question: What are the difference between Recruitment and selection?
‘Recruitment is called as a positive process whereas selection is called as negative.” Why? Differentiate between these two.

Basis Recruitment selection
MeaningRecruitment refers to the process of finding and instigating the required personnel for a job.Selection refers to the process of choosing the right
candidate out of the gathered pool developed at the
time of recruitment.
SequenceIn the staffing process, recruitment is at the second stage.In the staffing process, selection is at the third stage and succeeds recruitment.
Employment ContractThe candidates gathered under recruitment are not offered any employment contract from the organisation.The candidates who successfully complete the
selection process are offered an employment contract by the organisation containing such information as date of joining, terms and conditions, etc.
CharacteristicRecruitment process involves attracting as many persons as possible for the job.Selection process involves choosing only the appropriate candidate and rejecting the non-suitable ones.

Question: What do you mean by on the job training Method? Explain the techniques of On the job training.
Answer: On the Job Method: It refers to the methods that are applied at the work place, where the employee is actually working. It means learning while doing.The following are the methods of On-the job training:

  • Apprenticeship Training: Under this, the trainee is placed under supervision of an experienced person (master worker) who imparts him necessary skills and regulates his performance. The trainee is given stipend while learning so that he/she can enjoy “earn while you learn” scheme.
  • Internship Training: Under this method an educational institute enters into agreement with industrial enterprises for providing practical knowledge to its students by sending them to business organizations for gaining practical experience.
  • Induction training: It is a type of training given to help a new employee in settling down quickly into the job by becoming familiar with the people, the surroundings, the job and the business. The duration of such type of training may be from a few hours to a few days. The induction provides a good opportunity to socialize and brief the newcomer with the company’s overall strategy, performance standards etc. If carefully done, it saves time and cost (in terms of effectiveness or efficiency etc.)

Question: What do you mean by selection?Why selection is called negative process?
Answer: Selection is the process of choosing from among the candidates from within the organization or from outside, the most suitable person for the current position or for the future position. Selection is considered as negative process because it involves rejection of unfit candidates and the number of rejected candidates is more than the number of selected candidates.

Long Answer Type Questions:

Question: What are the Methods of internal recruitment? Explain merits and limitations of internal recruitment.
Answer: Following are important sources of internal recruitment:

  • Transfers: It involves the shifting of an employee from one job to another, from one department to another or from one shift to another shift.
  • Promotions: It refers to shifting an employee to a higher position carrying higher responsibilities, prestige, facilities and pay.
  • Lay-Off: To recall the temporary worker for work is called Lay-Off, who were temporarily separated from organization due to lack of work.

Advantages of Internal Sources Recruitment:

  • Employees are motivated to improve their performance.
  • Internal recruitment also simplifies the process of selection & placement.
  • No wastage of time on the employee training and development.
  • Filling of jobs internally is cheaper.

Limitation of Internal Sources

  • The scope for induction of fresh talent is reduced.
  • The employee may become lethargic.
  • The spirit of competition among the employees may be hampered.
  • Frequent transfers of employees may often reduce the productivity of the organization.

Question: What are the needs/ Importance of staffing? Explain.
Staffing is an important function of management in all organizations. ”Why? Explain any four reasons.

  • Obtaining Competent Personnel: Proper staffing helps in discovering and obtaining competent personnel for various jobs.
  • High Performance: Proper staffing ensures higher performance by putting right person on the right job.
  • Continuous growth: Proper staffing ensures continuous survival and growth of the enterprise.
  • Optimum utilization of human resources: It prevents under-utilization of personnel and high labor cost.
  • Improves job satisfaction: It improves job satisfaction and morale of employee.

Question: What are the process of external recruitment? Explain merits and limitations of external recruitment.
Which source of recruitment is needed to bring new blood in the organization ? Explain any three advantages & any two limitations of this source.
Answer: The common methods of external sources of recruitments are: 

  • Direct Recruitment: Under the direct recruitment, a notice is placed on the notice board of the enterprise specifying the details of the jobs available.
  • Casual callers: Many reputed business organizations keep a data base of unsolicited applicants in their office. This list can be used for Recruitment.
  • Advertisement: Advertisement in media is generally used when a wider choice is required. Example– Newspapers, Internet, Radio, Television etc.
  • Employment Exchange: Employment exchange is regarded as a good source of recruitment for unskilled and skilled operative jobs.
  • Campus recruitment and labour contractors can be used for the purpose.

Merits of External Sources

  • Qualified Personnel: By using external source of recruitment the management can attract qualified and trained people to apply for the vacant jobs in the organization.
  • Wider Choice: The management has a wider choice in selecting the people for employment.
  • Fresh Talent: It provides wider choice and brings new blood in the organization.
  • Competitive Spirit: If a company taps external sources, the staff will have to compete with the outsiders.

Limitations of External Sources of Recruitment

  • Dissatisfaction among existing employees: Recruitment from outside may cause dissatisfaction among the employees. They may feel that their chances of promotion are reduced.
  • Costly process: A lot of money has to be spent on advertisement therefore this is costly process.
  • Lengthy Process: It takes more time than internal sources of recruitment.

Question: Explain the process of staffing.
Answer: Process of staffing :

  • Estimating Manpower Requirement: It involves in Making inventory of current human resources in terms of qualification, training &skills,Assessing future human resource needs and Developing a programme to provide the human resources. Job Analysis is an intensive way of finding details related to all jobs.
  • Recruitment: It refers to identification of the sources of manpower availability and making efforts to secure applicants for the various job positions in an organization.
  • Selection: It is the process of choosing and appointing the right candidates for various jobs in an organization through various exams, tests &interviews.
  • Placement and Orientation: When a new employee reports for duty, he is to be placed on the job for which he is best suited. Orientation/Induction is concerned with the process of introducing a new employee to the organization. The new employees are familiarized with their units, supervisors and fellow employees. They are also to be informed about working hours, procedure for availing leave, medical facilities, history and geography of organization and rules/regulations relating to their wages etc.
  • Training and Development: Systematic training helps in increasing the skills and knowledge of employees in doing their jobs through various methods.Development involves growth of an employee in all respects. It is the process by which the employees acquire skills and competence to do their present jobs and increase their capabilities for higher jobs in future.
  • Performance Appraisal: It is concerned with rating or evaluating the performance of employees. Transfers and promotions of the staff are based on performance appraisal.
Staffing Exam Questions Class 12 Business Studies